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Contact Information

Reach out via email or phone. Our dedicated support team typically responds within one business day.

Our Address
350 Fifth Avenue, Suite 4100
New York, NY 10118
United States
Email — Customer Support
[email protected]
Email — General Inquiries
[email protected]
Phone
+1 (800) 567-2224 (Toll-Free)
+1 (212) 445-8891 (Direct)
Business Hours
Monday – Friday: 9:00 AM – 6:00 PM EST
Closed weekends & federal holidays

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FAQ

Frequently Asked Questions

Quick answers to the most common questions about KORCCI products and our brand.

Yes — KORCCI suction cup hooks adhere to smooth, flat, non-porous surfaces and do not require any adhesive. They are completely safe for glass, ceramic tile, and smooth-painted surfaces when used as directed. Upon removal, they leave zero marks or residue on your walls.
Yes. The KORCCI Silicone Popcorn Popper is designed for use in any standard household microwave oven. Simply add your kernels and preferred seasonings, place in the microwave, and enjoy up to 15 cups of fresh, crispy popcorn in just a few minutes. No oil required.
Remove the suction cup, soak it in warm water for a few minutes, and let it air dry flat on a clean surface. This restores the original shape and suction power. Before reattaching, ensure the mounting surface is clean, dry, and smooth. Avoid textured or matte surfaces for best results.
Absolutely. KORCCI Ivory Taper Candles are completely smokeless and unscented, making them ideal for all indoor settings — dining rooms, bedrooms, event venues, and more. Always burn upright in an appropriate holder and keep away from drafts such as fans or air conditioning to maintain their dripless performance.
KORCCI is a US-based brand headquartered at 350 Fifth Avenue, Suite 4100, New York, NY 10118. Our customer support team operates Monday through Friday, 9:00 AM to 6:00 PM EST.
You can reach us by email at [email protected] for product support, or [email protected] for general inquiries. You may also call us at +1 (800) 567-2224 (toll-free) or +1 (212) 445-8891. We respond Monday through Friday, 9:00 AM to 6:00 PM EST.
The KORCCI 2-Pack heavy-duty hooks are specifically engineered for both indoor and outdoor use, featuring a waterproof double vacuum seal. They work excellently on outdoor glass, smooth metal surfaces, and are ideal for hanging wreaths and string lights during holiday seasons.
Yes — the KORCCI Silicone Popcorn Popper is 100% dishwasher safe. The food-grade silicone construction is designed for long-lasting performance and easy cleanup. You can also hand wash it quickly after use. Collapses flat for compact storage.